TravelMaster combines all your bus, tram and train journeys into one easy to use low-cost ticket


Privacy policy

 

TravelMaster Limited respects the right to privacy of every individual who visits its website. This Privacy Policy outlines the information we collect that is personally identifiable information, how we use and store the information collected, and your rights to verify and amend the information.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. They are widely used in order to make websites work or improve their efficiency and to provide user information to the website’s owner. TravelMaster Limited use Cookies on this site to improve your experience. Please view our Cookie Policy.

By using this website, and providing us with information, you consent to its use in line with this policy. For the purposes of the Data Protection Act 1998, the Controller of all information collected on this website is TravelMaster Limited of 68 Queen Street, Queen Street Chambers, Sheffield, South Yorkshire S1 1WR. TravelMaster Limited will always handle information in compliance with the applicable data protection laws.

At various points throughout the site, we may ask you to provide information so that we can provide services to you. The information is collected and used as follows:

  • When you use any contact form or provide details for use of any service on the site we collect the information provided and use it to provide the services and to respond to your request or comments. Where you have requested to receive it, the information collected will be used to send you marketing information and promotions from TravelMaster Limited or South Yorkshire Passenger Transport Executive.
  • When you visit the site, we log the IP address of the machine you used to access our site. The IP address is a unique number that is used on the Internet to identify a unique computer for the purposes of allowing computers to communicate with each other.
  • We may also collect information on the type of web browser that you are using, the operating system that your computer uses, the date and time of your visit, the link that you followed to get to our website, and the pages, documents, files or links that you visit whilst on the site. None of this information is used to identify you personally. We use this information to produce general statistics about the numbers of unique visitors to the site and what software they use. In turn, these statistics are used to channel effort into further developing our site to meet the needs of our users.
  • We may share the information we collect with selected third parties in the Travel South Yorkshire Partnership. The membership of the Travel South Yorkshire Partnership can be found by clicking this link. Those third parties will only use the information to collate statistical data to improve their services and passenger travel in the South Yorkshire area.

TravelMaster Limited takes the security of any information we hold very seriously, and will always implement security measures that are in line with, or exceed current best practices and recommendations.

If you wish to view, delete or amend any of the information we hold on you, this can be done by contacting us through this website or by writing to us at the address provided below. We will not charge for amending or deleting personal information, but may charge for viewing information held on you as specified in the Data Protection Act 1998.

TravelMaster Limited does not and will never pass your information to any third party outside of the Travel South Yorkshire Partnership without your prior authorisation. Where information is collected on our behalf by third parties (such as for the purposes of surveys), we will ensure that they comply with our policy as outlined in this document.

TravelMaster Limited will only ever contact you with marketing information where you have requested to receive it. If at any time you do not wish to receive such information please inform us in writing at the below address or by contacting us through this website.

All information collected from this website will be processed by TravelMaster Limited or by South Yorkshire Passenger Transport Executive on behalf of TravelMaster Limited and will be shared with them for the purpose of providing customer services.

If you require further information or have any questions regarding this policy, then please write to:

TravelMaster Limited

c/o South Yorkshire Passenger Transport Executive

11 Broad Street West

Sheffield

S1 2BQ